What Happens After You Book

A referral is not required. Velora operates as a direct-access telehealth service. You can book a consultation without seeing another doctor first. Our clinicians conduct their own full clinical assessment as part of your initial appointment.

Your first consultation is focused on building a complete clinical picture. Your clinician will review your medical history, current medications and supplements, lifestyle factors, and what you are hoping to address. There is space for your questions throughout. By the end of the appointment, you will have a clear sense of what your care plan may involve and the reasoning behind it.

Initial consultations are a minimum of 30 minutes. Follow-up appointments are typically 15 to 20 minutes. The longer initial appointment allows your clinician to conduct a thorough review of your history, understand your goals, and determine what care options may be appropriate for your circumstances.

It helps to have a list of your current medications and supplements, a brief summary of your relevant health history, any recent test results if you have them, and a note of the symptoms or concerns you want to discuss. Coming prepared allows your clinician to conduct a more thorough and focused assessment from the start.

We aim to provide continuity of care wherever possible. Seeing the same clinician for your follow-up appointments means your clinical relationship develops over time, your history does not need to be repeated, and your protocol can be adjusted with full context of how your care has progressed.